Returns & Refunds Policy

Considering that untagged or damaged products cannot be reused, we cannot accept exchange or return of untagged or used products once sold or delivered.

In case the product is received in a damaged (broken, leakage or any other) condition, refund or replacement will take place only if informed within 24 hours with video proof of unboxing, from the time of delivery.

Returns and exchanges requests will be subject to checking and vetting by NEESCA.

Damages due to neglect, improper usage or wrong application will not be covered under this Policy.

Our team will check and verify that the product is used or not.  Once your return request has been accepted, the refund will be processed within 7 business days of receving the product. The amount will be transferred via the same payment mode used while placing the order.

A refund can be obtained if the order is cancelled by you either before the order ships or within 24 hours of order placement, whichever is earlier. If accepted, it will be processed within 7 days.